Privacy Policy

Consultates Limited

Unit 1603, 16th Floor, The L. Plaza
367–375 Queen's Road Central
Sheung Wan, Hong Kong

Email: gary@consultates.com

This policy is guided by:

• Personal Data (Privacy) Ordinance (Cap. 486) of Hong Kong
• General Data Protection Regulation (GDPR)
• California Consumer Privacy Act (CCPA)

• Personal information: name, email address, company name, phone number, form submissions
• Usage data: IP address, browser type, pages visited, device information, approximate location
• Metadata: form responses, timestamps, referral sources

• Provide and improve our services
• Respond to inquiries and booking requests
• Marketing communications (with opt-out)
• Analytics and site improvement
• Legal compliance

We do not sell your personal data.

• Essential cookies: required for site functionality
• Analytics cookies: Google Analytics, Microsoft Clarity, Cloudflare Web Analytics, or PostHog where enabled
• Marketing and visitor-intelligence cookies: Squid, RB2B, or Factors.ai where enabled and consented to

You can choose essential-only, analytics-only, or all tracking when the site asks for tracking preferences.

• Analytics: Google Analytics 4, Google Search Console, Microsoft Clarity, Cloudflare Web Analytics, and PostHog where enabled
• Visitor intelligence: Squid, RB2B, and Factors.ai where enabled
• Booking: TidyCal
• Forms and spam prevention: Google Apps Script and Google reCAPTCHA

Analytics and visitor-intelligence tools may collect pages visited, device and browser information, approximate location, referral source, click events, and business or account-level identification signals. We do not send contact form message contents, names, email addresses, or phone numbers as analytics event payloads.

We retain personal data only as long as necessary. You may request deletion at any time.

You have the right to:

• Access your personal data
• Correct inaccurate data
• Request deletion of your data
• Withdraw consent
• File a complaint with the Privacy Commissioner for Personal Data (PCPD)

Our services are not directed at individuals under 18.

We protect your data through HTTPS encryption, access controls, and data minimisation practices.

For privacy-related inquiries: gary@consultates.com